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Showing posts with the label Consumer Protection (Amendment) Rules 2021

Consumer Protection (E-Commerce) (Amendment) Rules, 2021

The Consumer Protection (E-Commerce) Rules, 2020 were amended on 6th June 2021 in light of greater accountability from the e-commerce platforms, protection of interests of consumers and encouragement of free and fair competition in the market.  With the advent of the corona, e-commerce platforms have become a thing of commonplace and are being more frequently utilized for procurement of goods and shopping. This gives a greater prerogative on the platforms and the government to ensure safe transactions and consumer friendliness of the same.   Following are the changes that have been brought forth: More definitions and elucidation of terms have been done in the definitions of the rules with words like flash sales, misrepresentation and cross-selling being covered under the ambit of the act. A provision for the registration of e-commerce platforms in the Department for Promotion of Industry and Internal Trade (DPIIT) has been made with the allocation and prominent display of...